Impacts of Understaffing

They also reported experiencing:

• More pressure.
• Longer working hours.
• Longer turnaround times.

The skills shortage is having a large and detrimental effect on Members, their businesses and their families.

• More than four in five Members said their workload had increased and they were struggling to keep up.
• Work-life balance has taken a big hit (reported by 79% of respondents) as Members work longer hours.
• 63% of Members reported longer turnaround times.
• 59% of Members reported turning away jobs this year.

Many Members commented that understaffing was adversely affecting:

• Job satisfaction.
• The quality of the work carried out.
• Productivity.
• Profitability.
• The ability to meet customer expectations.

Members told us the consequences of the skills shortage were not just operational and financial, but mental and emotional, too. There is a strong human element to this problem.

The skills shortage is negatively affecting:

• Stress levels.
• Mental health.
• Relationships
• Family life.

Want to learn more about this? Check out our article - Burnout: The Hidden Cost of the Skills Shortage